FAQs

Card

If you plan on traveling, notify a member services representative by calling the office during business hours or emailing support@upennsfcu.org. You may temporarily raise your debit card limit if you expect to spend over the $500 daily limit.

Usage:
The limits on your card apply for one business day, which occurs from 3 PM EST from one day to the next. There is a maximum of 15 transactions and a $500 spending limits. Please note that limits will not be reset on weekends, as Friday 3 PM to Monday 3 PM is considered to be one business day.

Suspected fraud:
If you are in a foreign country or purchasing from an international website, transactions of large amounts are likely to be marked as suspected fraud. Please contact a Member Service Representative to have a travel exception applied. Your card may also not work if you are trying to transact with a merchant where fraud cases occur frequently, or if you are not using your chip at a POS machine that supports chip transactions. You may contact a Member Services Representative who may ask you to confirm if a transaction is authorized and unblocked your card.

To order a debit card, please email support@upennsfcu.org or call 215-222-2604 and a Member Service Representative will fill in your order. Please be sure to mention your 4 digit PIN and and if you would like rush shipping ($25). New members can also choose to order a debit card in their member application.
Our fraud policy can be found here.
To begin the investigation please submit a copy of the police report, an affidavit of fogery, and a written statement of fraud.

Account

Please submit a domestic outgoing ACH form here.
Please submit an outgoing wire request form here.
Please submit a new/change of joint ownership form here.
When you use ACH transaction to transfer funds into your SFCU account, please put our ACH routing number 036089053 as the recipient's routing number.
Please note that ACH transactions are made on your checking account by default. If you want to make an ACH to a specific account, please use one of the following suffixes to your account number. Please do not forget to include the dash. However, merchants such as Venmo may not allow a dash.

Regular Savings xxxx-RG
Regular Checking xxxx-09
Premier Checking xxxx-19
Signature Checking xxxx-29
Alumni Savings xxxx-39

Check out the online banking guide here!
You can use your SFCU debit card on Venmo/Paypal or any other third party merchant. You can open your SFCU debit card by submitting an application through our online banking system. You can also link your SFCU accounts to Venmo/Paypal using our ACH service. When entering your account information, you should use our ACH routing number 036089053 as the recipient’s routing number.
Your account number should be in the opening account email sent to you when you first opened your account. If you cannot find the email, call the office so we can verify your identity and give you your account number.
Yes, international students can open an account without an SSN. Apply Here!

Thank you!

Thank you for choosing to bank with the SFCU, the first and only student-run credit union in the Ivy League

Deposits are federally insured up to at least $250,000 per individual depositor by the National Credit Union Share Insurance Fund (NCUSIF). The NCUSIF is backed by the full faith and credit of the United States Government.

Contact Us

Have an issue with your account? Contact us through this form Alternatively, you can email or call us.

Email :support@upennsfcu.org
Phone: (215) 222-2604

ACH / ABA routing number：036089053

Visit Us

Our office is located at
3401 Walnut Street
Suite 431A
Philadelphia, PA 19104

We are conveniently located near 34th and Walnut St. next to Van Pelt Library, Hill College House, and the Engineering School. Specifically, we are right next to the Starbucks on 34th and Walnut on the 4th floor of the Franklin Building A-Wing.

Products

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The Student Federal Credit Union at the University of Pennsylvania is an independently operated financial institution, and not part of the University of Pennsylvania.

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